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TERMS

  • A full days board will be charged the day of arrival and departure to allow for essential disinfecting and preparation of the chalets.

  • In the event of the owner returning before the end of the period for which the cat is booked, the full period will be charged.

  • The minimum fee will be equivalent to three days boarding.

  • At Christmas / New Year (Dec 23rd to Jan 3rd inclusive) the minimum fee will be equivalent to five days boarding.

  • Payment of boarding fees will be made at the time of collection, or in the case of long term boarding, accounts will be paid monthly.

  • A deposit is requested to secure all first time bookings and for bookings between Easter and the end of September and between December 20th and January 3rd. The following cancellation charges shall apply;.

    • Cancellation received more than 30 days from commencement of booking deposit carried forward to future booking.

    • Cancellation received 7 - 30 days from commencement of booking - charge equivalent to appropriate minimum fee above (including any deposit received).

    • Cancellation received less than 7 days from commencement of booking - 50% of the total booking fee or the appropriate minimum fee whichever is the greater and in both cases including any deposit received.

    • Cancellation on or after the booking start date full booking fee.

  • For stays of indefinite duration, 21 days notice of departure is required between 1st April and 30th September